Lake Union Consulting Group partners with its clients: leaders and groups who are tackling a project or organizational change. We provide a process for planning, implementing and sustaining results. Most importantly, we help build the leader’s and team’s capacity to manage future initiatives as they arise.
At Lake Union Consulting Group, we realize change is a constant factor for organizations. Our consulting is designed to achieve results now while strengthening our clients’ competencies for navigating and leading in uncertain times.
PROCESS IMPROVEMENT
LUCG works with leaders and teams to identify, implement, and sustain significant organizational process improvements. We provide a method for achieving clear, measurable outcomes with support and alignment from all stakeholders. Manageable, immediate improvements are coupled with strategic, longer-term successes. And we help build the organization’s capacity for managing future improvement efforts.
CHANGE MANAGEMENT
Any period of change provides an opportunity for learning and new achievements. Whether clients are experiencing changes in leadership, reporting structures, service or productivity standards, or technology, we provide coaching and guidance throughout the process. We help clients plan, communicate, implement and sustain progress. And we coach and support clients to identify and modify existing behaviors and norms that will support the new environment. We help achieve the desired results now while building our client’s ability to manage changes successfully in the future.
AS CHANGE CONSULTANTS WE:
- Coach leaders on managing the challenges and resistance inherent in effecting change;
- Assist key point persons in developing a preliminary outline for implementation;
- Provide suggestions and tools for communication, building buy
- in, and gathering input from stakeholders;
- Facilitate a planning process emphasizing timelines, roles, outcomes, and action steps;
- Provide feedback and coaching on the culture, norms and behaviors that either inhibit or enhance the change;
- Facilitate meeting(s) to report progress, incorporate and analyze feedback and new information, and make "course corrections" to the plan as needed
NEEDS ASSESSMENTS AND FEEDBACK PROCESSES
Organizations and departments looking to build their capacity in new areas, or groups that want feedback on current effectiveness, can benefit from a needs analysis that identifies areas of strength as well as areas for growth and skill development. We provide organizational assessments, as well as multi-rater and other feedback processes for individuals and groups.